Give clients a fresh reason to work with you
AI is changing what clients can do for themselves. Journey maps, workshop materials, ideas and presentations are becoming easier to produce. Your value goes beyond producing them.
You understand your clients’ business, market and people. You speak their language and have earned their trust.
Idea Fanatics gives you more to offer within that relationship.
Start a different conversation.
“You know what you want customers to stop complaining about. What do you want them to start talking about?”
Help clients build on their service improvements and deliberately craft Key Moments they want their brand to be known for—even with limited budgets.
A Key Moment brings together Value + Emotional Impact + Tangible Cue. From the customer’s perspective: something I benefit from, something that moves me and something I can point to.
More to offer.
Built on the trust you have earned.
You understand your clients’ business, speak their language and have earned their trust. Idea Fanatics adds frameworks, programs, cases and AI-supported tools, giving you more to offer without developing everything yourself.
Our tools are designed for use across markets and industries. Your judgement and local knowledge make them relevant.
Introduce a shared CX mindset through CX Essentials, help teams develop practical service projects through CX in Action, and support competitive thinking through CX Strategy.
Your brand. Your client relationships. Powered by Idea Fanatics.